The Impact of DevOps on Your ITIL Implementation

The question of whether ITIL® and DevOps are related is not new. People have many conflicting views on the subject: some argue that ITIL and DevOps have different mindsets, some say that they are compatible. Our view is that the two concepts are compatible and can support the mindset needed to improve IT services delivery.

This white paper focuses on the impact of DevOps on IT organizations that currently work with ITIL best practices. How does DevOps impact service design, transition and operation phases, and IT processes in general? But first we need to define what DevOps and ITIL actually are.

  • What is DevOps? Is it a job title or a culture?
  • What is ITIL? Is ITIL still relevant today?
  • How can they compliment each other?

Let’s take a look at this whitepaper by Quint in answering some of your doubts above. Download the whitepaper here and gain some insights from them.

Source: Quint Wellington Redwood

E-Book – Microsoft System Center Software Update Management Field Experience

Microsoft has always been very particular about anything concerning security as Windows is the most popular operating system for organizations and individual consumers.

In the current platform System Center 2012 R2 Configuration Manager, the Software Updates feature is quite mature and more robust than ever. The process for creating and maintaining updates has been improved, and the user interface is more self-explanatory, making it easier to create a group of updates to target collections of machines. From the server infrastructure perspective, there is much more functionality and flexibility, providing a reliable and seamless software updates process for corporate environments.

This e-book addresses some of the gaps and pain points you might encounter when implementing, administering, and troubleshooting Software Updates using Configuration Manager 2012 R2. The advice is based on the authors’ experiences working as Premier Field Engineers and Microsoft Consultants in customer environments on a daily basis. Enjoy this book and the shared experiences from the field.

Download the e-book and learn from Microsoft experts and feel free to check out our latest deals for System Center and Cloud training and certifications.

Interested in more content? Do check out some of our popular e-books pertaining to System Center:

Microsoft System Center Deploying Hyper-V with Software-Defined Storage & Networking

Microsoft System Center Introduction to Microsoft Automation Solutions

Microsoft System Center Data Protection for the Hybrid Cloud


Lean IT Service Management

IT Service Management (ITSM) is an intrinsic element of many IT organizations, but a traditional implementation may no longer be sufficient to meet current expectations. Almost all organizations are eager to lower costs while increasing their capacity for innovation – and those that are not yet doing so may benefit from rethinking their strategy. Ideally, everyone would prefer to move beyond just keeping the lights on, instead focusing on supporting the business and promoting innovation. If a company has invested in ITSM and is not seeing the expected results, it’s time to look at what’s missing.

If a critical review of the ITSM implementation reveals room for improvement, the next step is to define an optimization strategy. There are three basic options available to drive ITSM improvement across the organization and one of the options, Lean IT, will be addressed in more details here.

Lean IT is essentially about improving the value of the IT organization by optimizing the behavior and attitude in the IT organization towards continuous value improvement for the customer.

What is Lean IT and the characteristics of an IT organization?

Download the whitepaper and learn more about the combination of Lean + IT and start delivering value to your customers and do check out our Lean IT training and certification.

Source: Quint Wellington Redwood

E-Book – Microsoft System Center Deploying Hyper-V with Software-Defined Storage & Networking

IT today is under more pressure than ever before to deliver resources faster, support new business initiatives, and keep pace with the competition. To handle these demands, you need a flexible, resilient infrastructure that is easy to manage and easy to scale. This means you need to be able to take  everything you know and own today and transform those resources into a software-defined datacenter that is capable of handling changing needs and unexpected opportunities.

With Windows Server, Microsoft System Center, and Microsoft Azure, you can transform your datacenter and virtualization has enabled a new generation of more efficient and more highly available datacenters for your most demanding workloads.

When you’re looking at testing a new IT solution—such as implementing a software defined datacenter that includes virtualization, networking, and storage—the best starting point is always to get advice from someone who has already done it. You can learn from experience what to do and what to avoid. That’s the idea behind this book and the goal is to give you step-by-step benefits of proof-of-concept implementation to save you time and effort and how you can take advantage of innovation across the datacenter and the cloud to simplify your infrastructure and speed delivery of services to the business.

This ebook covers a variety of aspects that make up the foundation of the software-defined datacenter: virtualization, storage, and networking. By the end, you will have a fully operational, small-scale configuration that will enable you to proceed with evaluation of your own key workloads, experiment with additional features and capabilities, and continue to build your knowledge.

Download the e-book and start learning now.

Drones and UAV

UAV Drones

In the aviation sector, technological development is being carried out in order to enhance economic efficiency, safety and efficiency of aircraft such as environment friendly, unmanned and miniaturized.

Development of eco-friendly technologies such as development of electric power propulsion and improvement of aerodynamic design is underway in order to reduce exhaust gas and noise in accordance with strengthened environmental regulations. Efficiency and safety improvement are being promoted through improvement of navigation technology.

Especially, utilization of UAV and UAV management research are expanding as future core fields of aviation.

The UAV, which was developed and used for military purposes, is rapidly expanding into the public sector, such as telecommunications relay, ground observation, and aerial photographing. Continue reading “Drones and UAV”