Automation is regarded as one of the key entities in Industry 4.o. In the present, enterprises sees the value in automation, and it is widely deployed to enhance the value delivery of products and services. Manual labour is reduced and human intervention in repetitive processes is also eliminated once automation is managed by programs. This permits enterprises to realign their operation goals and tap into other important matters with the existing workforce.
Better work efficiency derived from automation is not a privilege exclusive to private enterprises. Local government may also benefit from automation. Human intensive processes in services sector of government agencies can be automated to save cost, shorten waiting time, and increase delivery time. This provides overall better work output when automation can do more work at lesser amount of time.
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