Business analysts play an important role in the organization to act the liaison between several important parties. They decode complex findings and convert them into consumable form that is easily understood by various stakeholders. This helps organization to achieve goals with a collective consensus on agreeable terms. However, one critical factor is often not given enough consideration – usability analysis.
Research with users is gaining traction as the emphasis on usability and user experience grow rapidly. As the stakeholders may not be familiarized with the value in user experience, business analysts can address the pressing UX issues with their existing analytical skills set. A business analyst can utilize his core strength while harnessing newfound expertise in UX to advise the stakeholders. In reality, usability training for business analyst can produce advantages beyond their job duties, as there are additional perks that benefit the organization.
To learn more about why usability training is essential to business analysts, download this FREE e-book.