We know about the upcoming launch of ITIL4 certification and there are voices whether to wait for it or not. We’ve spoken to the top management in Quint Wellington Redwood and here’re the reasons why you shouldn’t wait for ITIL4:
1) Your skills and capabilities are your organisation’s key assets
Most of the organizations have now realized their employees are the most valuable asset in the company. Hence, employers are always willing to invest and send their employees for training in order to keep pace with the latest industry knowledge. With the rapid digital transformation, automation and AI initiatives, technology evolution is happening faster than our adaptation. However, IT Service Management is always been at the heart of IT and ITIL is always been at the heart of Service Management. So, is it worth taking the current version of ITIL where ITIL4 will be coming up around the corner in 2019? The answer is definitely YES. It is 7 months away before the official launch of ITIL4, and you wouldn’t want to waste the time when you can achieve a lot in 7 months. For instance, if your customers encountered with issues due to the shortage of Service Management, they will not want to wait for you for another 7 months.
2) The basics of ITSM/ITIL won’t change between releases
To be frank, the capabilities of IT Service Management in most organizations are not mature. Despite years of effort, many organisations are still struggling with getting the basics right such as Incident, Problem and Change. This findings is based on the experiences through training and the consultancy assignments with most of the organizations. Many organisations are still trying to address some of the ‘new’ feature of ITIL that appeared in 2008 such as Knowledge Management, Transition Management, Service Portfolio Management and Business Relationship Management. If you do not master the basics of ITIL and intend to jumping straight to ITIL4, it’s not going to do you any favors.
3) Finish off your journey
If you have already embarked on your journey to becoming an ITIL Expert, you shouldn’t put on brakes now. When you are qualified with the current version of ITIL, this can act as an ‘Expert Bridging exam’ that help you moving into the next ITIL4 when it releases. It is also an advantage if you could master the knowledge of ITIL in both versions. This will definitely help you to gain insight on IT Service Management in depth.
4) Recruiters will need time to differentiate between the qualifications
Organizations and recruiters who are hiring new staff would not differentiate between the current and future versions of ITIL. Most recruiters are version blind anyway, well at least for a couple of years. If you have ITIL Expert on your CV, they are not going to check if you were qualified in 2008 or 2018. AXELOS have ensured the protection of your existing investment in ITIL. ITIL4 is not going to be a wholesale replacement of the current ‘Best Practice’, it will build around on what we’ve already know works.
5) ITIL is still applicable
Fact about the ITIL practices : ITIL has been around since 1989. Some of the key processes have not really changed since the original version. The current version of ITIL V3 (2011 edition) is still very applicable. It was released in 2007 and the demand is high until now where most of the employers are sending their employees for ITIL training, especially the ITIL Expert level.
6) Avoid Procrastination
If you do not plan to begin your personal development now, you will probably never start to progress on your IT Service Management career. Same concept goes to the children. September is known as the ideal timing for school to educate and motivate the children about next year’s education. Hence, Q4 could be the ideal time of the year for you to start / restart the continual professional development. You might claim yourself busy and couldn’t afford days out of the office, please consider self-paced e-Learning. If you find it’s hard to self-motivate and spend an hour a day to learn, then you are probably best suited to classroom training.
7) Invest in yourself
Your talent is the most valuable asset that makes you unique and stand out among the competitors. There has never been a better time to invest in your career development especially for those who have to self-fund for personal and technical training. People nowadays are more willing to invest for self improvement because they have realized the value of accreditation in the workplace. Investing in learning can be your best investment because it’s your weapon where you can bring them anywhere and anytime.
8) There is a skills shortage
You may not aware that IT skills are very much in demand now in the whole IT industry. Certifications will certainly help to open those doors for your next career move, either in or outside of your organisation. Are these certifications really matter? I would say yes, because certification programs ensure the quality of professionalism in IT industry as well as assure the alignment of delivered skills with demand in the real world.
9) Time-frames always slip
Although there is announcement saying that ITIL4 courses will be available in Q1 2019, we might not know whether it would postponed or not. It could be in the end of March 2019 for Foundation and the end of 2019 / early 2020 for the rest of the new ITIL4 courses. Are you sure that you want to put off ITIL training and waste the two years time?
10) Utilize your 2018 training budget now before this year end!
Look at how Philip Hearsum, ITSM Portfolio Manager at AXELOS answered about the impacts of coming release of ITIL4 toward the ITSM professionals with ITIL3 certifications:
Bonus Tip: Digital transformation offers organizations the potential to compete, stay relevant and reduce the cost of delivering services to customers and running business processes.
Learn how IT Service Management (ITSM) provides a structured process, approach and common language along with the governance needed to undergo transformation and maintain it effectively, often in auditable environments.